Schedule: Rotating full time position to include nights, weekends and holidays from the hours of 8:00 a.m. to 6:00 p.m. Monday, Tuesday,Thursday - Saturday and 10:00 a.m. to 8:00 p.m. on Wednesday.
Purpose:
Manages pharmacy operations for specified pharmacy service and provides leadership to ensure caring, comprehensive, efficient, economical and consistently high quality service in accordance with the departmental standards and government laws and regulations. This position has all supervisory, managerial, and administrative responsibilities including hiring, training, evaluating, disciplining, and terminating staff.
This position consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to the applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente's policies and procedures. In addition, Regional leaders are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments.
In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.
Accountabilities:
1. Oversees workflow processes, provides work direction and coordinates the activities of all pharmacists and support personnel including ensuring of appropriate scheduling of personnel to meet customer service, performance and quality assurance objectives.
2. Develops and communicates service, performance and quality assurance expectations and sets goals with staff which are consistent with department and regional goals and objectives; provides feedback and follow up.
3. Facilitates organizational change and conflict resolution.
4. Interviews, selects, hires, orients, instructs, trains, counsels, evaluates, disciplines and terminates staff.
5. Monitors and evaluates existing service levels, systems, procedures and practices
and recommends appropriate changes or additions as required consistent with the department's goals and objectives.
1. Coordinates and manages the budgetary needs.
2. Collaborates with facility medical and nursing personnel on regional initiatives relative to the delivery of services.
3. Assures compliance to all regulatory rules and regulations and Kaiser Permanente's policies and procedures and professional practice standards which include but are not limited to:
. Drug Enforcement Administration
. State Boards of Pharmacy
. HIPAA
. Principles of Responsibility
. Proper use of Kaiser Permanente personal computers and applications
4. Supports development and implements policies and procedures relating to pharmacy operations and professional practice standards and implements department initiatives consistent with program goals and objectives.
5. Resolves daily operational problems and performs the general duties of a pharmacist.
6. Promotes loyalty and morale by creating a climate that encourages professional development, individual creativity, innovation and a high level of productivity.
7. Seeks training to further develop supervisory skills and assume additional management responsibility.
8. Performs other duties as assigned.
MINIMUM REQUIREMENTS - Relevant Years of Experience:
. Effective interpersonal, oral, and written communication skills required.
. One year personnel management/supervisor experience required.
. Two years pharmacist experience or one year as assistant pharmacy supervisor required.
. Two years experience with Kaiser Permanente preferred.
. Demonstrated knowledge of formulary process, inventory and cash control procedures required. If applicable, demonstrated knowledge and experience with IV, chemotherapy, and/or allergy admixture and sterile technique procedures also required.
. Knowledge of federal and state laws as they pertain to pharmacy required.
Education and/or Classes
. BS in Pharmacy or PharmD required.
. Advanced degree in business or health care administration preferred.
License, Certification and/or Designation
. Licensed to practice pharmacy in assigned jurisdiction required.